Returns & Exchanges
At Tottini, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your fit isn't perfect, our dedicated team is here to ensure your exchange or refund is processed with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all Tottini tags attached to ensure they remain protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we prepare your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing